FAQ

Frequently Asked Questions

How long does shipping take?

Orders typically take 2–5 business days to produce, plus standard shipping time (usually 3–7 business days within the U.S.). You’ll receive tracking information as soon as your order ships.

What shirts do you print on?

We use high-quality, soft Bella + Canvas tees known for their comfort and durability. They have a modern retail fit and hold up well after repeated washes.

Are the shirts true to size?

Yes. Our tees are unisex and true to size. If you prefer a more fitted look, you can size down. If you like a relaxed fit, order your usual size. A size chart is available on each product page.

Will the design fade or crack?

Our designs are printed using professional direct-to-garment (DTG) printing. With proper care (wash cold, tumble dry low), the print will stay vibrant and sharp.

Do you accept returns or exchanges?

Because each shirt is made to order, we do not accept returns for sizing issues. However, if your item arrives damaged or misprinted, contact us within 7 days and we’ll make it right.

Do you offer discounts?

We occasionally run launch specials and limited-time promotions. Follow us on social media or sign up for emails to stay updated.

Is this brand officially affiliated with any hospital or healthcare organization?

No. Triage & Tees is an independent brand created for nurses who appreciate relatable humor.

I’m buying this as a gift — can I send it directly to someone?

Yes. Just enter the recipient’s shipping address at checkout. Pricing is not included in the package.

How can I contact you?

You can reach us through the Contact page on our website. We respond within 1–2 business days.